Your data, handled with
care and transparency.

This policy explains what information we collect, why we collect it, how we use it, and what rights you have over your data. We believe in being straightforward about our practices.

Read the policy
Contact us

Your data, handled with care.

This policy explains what personal data Renoize collects, why we collect it, how we use it, and the choices you have. We keep it clear because transparency builds trust.

Effective date

July 23, 2026

Introduction and scope

Renoize respects the privacy of everyone who visits our website, contacts us, or works with us. This policy explains what personal data we collect, why we collect it, how we use it, and the choices you have.

It applies to the Renoize website (renoize.com and related subdomains), contact forms, project inquiries, proposals, service agreements, and the services we deliver under those agreements. It does not cover third-party websites, products, or services that we may link to or integrate with; those parties have their own privacy policies.

Data controller and contact

The data controller for personal data processed through the Renoize website and services is Renoize.

You can contact us about this policy or your data at hello@renoize.com.

Personal data we collect

We collect personal data that you provide directly and data that is generated automatically when you use our website or services.

Contact and inquiry data: name, email address, company, project details, and any other information you include when you fill out a form, email us, or request a proposal.
Account and billing data: name, email, billing address, payment details (processed by our payment providers), and purchase history when you subscribe to a maintenance plan or purchase a service.
Project data: credentials, content, brand assets, code repositories, analytics access, and other information you share so we can deliver the agreed work.
Website analytics and usage data: IP address, browser type, device information, pages visited, referring source, and interaction events collected through analytics and monitoring tools (see "Cookies and similar technologies").
Communication records: emails, messages, meeting notes, and support tickets exchanged with our team.

Why we process your data

We process personal data for the following purposes, relying on the legal bases indicated.

Respond to inquiries and prepare proposals — legitimate interest / contract performance.
Deliver and manage services you have engaged us for — contract performance.
Invoice, process payments, and meet tax or accounting obligations — contract performance / legal obligation.
Communicate project updates, schedule meetings, and provide support — contract performance / legitimate interest.
Operate, secure, and improve our website and services — legitimate interest.
Comply with applicable laws, regulations, and legal requests — legal obligation.
Send occasional service announcements or educational content if you have opted in — consent.

International data transfers

Our team and providers may be located in countries with different data protection standards. When personal data leaves your jurisdiction, we use appropriate safeguards such as standard contractual clauses, adequacy decisions, or your explicit consent. Contact us for details on the specific safeguards in place.

Data retention

We keep personal data only as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.

Inquiry and proposal data: retained for 24 months after last contact unless a project begins.
Project and service data: retained for the duration of the engagement and for 7 years after completion for contractual, tax, and legal compliance.
Billing and payment records: retained for 7 years to meet tax and accounting obligations.
Website analytics data: retained according to the retention settings of our analytics providers (typically 14–26 months).
Marketing consent records: retained until you withdraw consent or we determine the consent is no longer valid.

Your rights

Depending on your location and applicable law, you may have the right to:

To exercise any of these rights, email hello@renoize.com. We will respond within the timeframes required by applicable law.

Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request erasure of your data where there is no compelling reason to keep it.
Restrict or object to certain processing, including direct marketing.
Receive your data in a portable format or have it transferred to another controller.
Withdraw consent where processing is based on consent (this does not affect the lawfulness of processing before withdrawal).
Lodge a complaint with a supervisory authority.

Cookies and similar technologies

Our website uses cookies, pixels, and similar technologies to understand how visitors interact with our site, remember preferences, and support functionality. Categories of cookies we use:

You can manage non-essential cookies through the cookie consent banner on your first visit or by adjusting your browser settings. Blocking essential cookies may break parts of the website.

Essential: required for the website to function (session management, security, consent records). Cannot be disabled.
Analytics: help us understand traffic, popular content, and user flows so we can improve the experience (e.g., Google Analytics via Google Tag Manager).
Marketing: may be used to measure campaign effectiveness or show relevant content (e.g., conversion tracking).
Functional: remember choices such as language or region.

Analytics and measurement

We use Google Analytics (via Google Tag Manager) to collect aggregated, pseudonymous data about how visitors use our website. This helps us improve content, navigation, and performance. Google Analytics may set cookies and process IP addresses in truncated form. You can opt out using the Google Analytics Opt-out Browser Add-on or by declining analytics cookies in our consent banner.

Security

We implement appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These include encryption in transit (TLS), access controls, secure development practices, vulnerability monitoring, and regular backups. No internet transmission or storage system is completely secure, and we cannot guarantee absolute security.

Children's privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child without parental consent, contact us and we will take steps to delete it.

Changes to this policy

We may update this policy to reflect changes in our practices, services, or legal requirements. The effective date at the top will change when revisions are published. Material changes will be communicated through the website or direct contact where appropriate. We encourage you to review this policy periodically.

RenoizeTechnologies

Your data, handled with
care and transparency.

This policy explains what information we collect, why we collect it, how we use it, and what rights you have over your data. We believe in being straightforward about our practices.

Read the policy
Contact us

Your data, handled with care.

This policy explains what personal data Renoize collects, why we collect it, how we use it, and the choices you have. We keep it clear because transparency builds trust.

Effective date

July 23, 2026

Introduction and scope

Data controller and contact

The data controller for personal data processed through the Renoize website and services is Renoize.

You can contact us about this policy or your data at hello@renoize.com.

Personal data we collect

We collect personal data that you provide directly and data that is generated automatically when you use our website or services.

Contact and inquiry data: name, email address, company, project details, and any other information you include when you fill out a form, email us, or request a proposal.
Account and billing data: name, email, billing address, payment details (processed by our payment providers), and purchase history when you subscribe to a maintenance plan or purchase a service.
Project data: credentials, content, brand assets, code repositories, analytics access, and other information you share so we can deliver the agreed work.
Website analytics and usage data: IP address, browser type, device information, pages visited, referring source, and interaction events collected through analytics and monitoring tools (see "Cookies and similar technologies").
Communication records: emails, messages, meeting notes, and support tickets exchanged with our team.

Why we process your data

We process personal data for the following purposes, relying on the legal bases indicated.

Respond to inquiries and prepare proposals — legitimate interest / contract performance.
Deliver and manage services you have engaged us for — contract performance.
Invoice, process payments, and meet tax or accounting obligations — contract performance / legal obligation.
Communicate project updates, schedule meetings, and provide support — contract performance / legitimate interest.
Operate, secure, and improve our website and services — legitimate interest.
Comply with applicable laws, regulations, and legal requests — legal obligation.
Send occasional service announcements or educational content if you have opted in — consent.

International data transfers

Data retention

We keep personal data only as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.

Inquiry and proposal data: retained for 24 months after last contact unless a project begins.
Project and service data: retained for the duration of the engagement and for 7 years after completion for contractual, tax, and legal compliance.
Billing and payment records: retained for 7 years to meet tax and accounting obligations.
Website analytics data: retained according to the retention settings of our analytics providers (typically 14–26 months).
Marketing consent records: retained until you withdraw consent or we determine the consent is no longer valid.

Your rights

Depending on your location and applicable law, you may have the right to:

To exercise any of these rights, email hello@renoize.com. We will respond within the timeframes required by applicable law.

Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request erasure of your data where there is no compelling reason to keep it.
Restrict or object to certain processing, including direct marketing.
Receive your data in a portable format or have it transferred to another controller.
Withdraw consent where processing is based on consent (this does not affect the lawfulness of processing before withdrawal).
Lodge a complaint with a supervisory authority.

Cookies and similar technologies

Our website uses cookies, pixels, and similar technologies to understand how visitors interact with our site, remember preferences, and support functionality. Categories of cookies we use:

You can manage non-essential cookies through the cookie consent banner on your first visit or by adjusting your browser settings. Blocking essential cookies may break parts of the website.

Essential: required for the website to function (session management, security, consent records). Cannot be disabled.
Analytics: help us understand traffic, popular content, and user flows so we can improve the experience (e.g., Google Analytics via Google Tag Manager).
Marketing: may be used to measure campaign effectiveness or show relevant content (e.g., conversion tracking).
Functional: remember choices such as language or region.

Your data, handled with care and transparency.

Introduction and scope

Data controller and contact

Personal data we collect

Why we process your data

Sharing and disclosure

International data transfers

Data retention

Your rights

Cookies and similar technologies

Analytics and measurement

Security

Children's privacy

Changes to this policy

Your data, handled with care and transparency.

Introduction and scope

Data controller and contact

Personal data we collect

Why we process your data

Sharing and disclosure

International data transfers

Data retention

Your rights

Cookies and similar technologies

Analytics and measurement

Security

Children's privacy

Changes to this policy

Your data, handled with
care and transparency.

Your data, handled with
care and transparency.